Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

We contacted Up Estates to list our house sale, and they were proactive and helpful. The photos taken by Simon were fantastic, and the listing did a brilliant job of representing our home. Booking viewings with Becky and the team was a breeze - they are so quick to respond and did a great job of handling viewing requests.

We were then transitioned over to our sales progressor, Emily, who was supportive and attentive, regularly checking in with us and providing useful updates. While searching our onward purchase we had contact with 17 different agents in the area and none of them are close to the response times, information, and general effort level seen at Up Estates. From start to finish, the service was 5stars. We couldn’t recommend them highly enough!

Jonah McSweeney – Seller
Five star rating icon
Review from allAgents on 31/03/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
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I must say, up estates have been very helpful throughout the entire process and a special thank you to Emily who really helped push all involved to get things done on a timely manner. A person who gets things done!

Mohammed Naem – Buyer
Five star rating icon
Review from allAgents on 30/03/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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We recently sold our house with Up Estates and we cannot recommend them enough! We had listed previously with other estate agents and we are so glad we changed to Up Estates as the other agents just did not compare in their service and we sold within the first few weeks of listing with them. I truly believe this is because of their friendly and responsive approach both the sellers and prospective buyers and through their and accurate marketing. 10 out of 10 quality service.

Samantha Deeley – Seller
Five star rating icon
Review from allAgents on 13/03/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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We had an amazing experience with Chloe and the rest of the team while searching for our new home. They were incredibly patient, kind, professional and supportive throughout the entire process. We couldn’t have asked for a better agent and highly recommend their services!

Mide – Tenant
Five star rating icon
Review from Google Reviews on 11/03/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
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Our experience with Up Estates has been nothing short of fantastic! What truly sets Up Estates apart is their transparency and professionalism. The entire process, from signing our initial tenancy agreement to recently renewing it another year, has been seamless and hassle free. Their communication is clear, their service is fast, and they make everything as easy as possible. I highly recommend Up Estates to anyone looking a reliable and professional letting agency. Thank you, Cameron and Chloe, making our renting experience so smooth and enjoyable!

Chamalka De Silva – Tenant
Five star rating icon
Review from allAgents on 04/03/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
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Up Estates Nuneaton were extremely professional from day 1 to end of process, we knew the exact financial expectation and that was honoured on completion.
Special mention to Becky who really looked after us in terms of communications between us and conveyancer.
Highly recommend

Kevan Pettitt – Seller
Five star rating icon
Review from Google Reviews on 04/03/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
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We have just accepted an offer on our house, and I cannot recommend Jade highly enough! She has been absolutely fantastic throughout the process—open, transparent, and always available whenever I had questions or felt unsure about anything. What truly sets Jade apart is her ability to clearly explain each stage, ensuring we knew exactly what to expect next. Having someone so knowledgeable and reassuring during such an important time has been invaluable. She is a gem, and you're looking an estate agent who is honest, supportive, and genuinely cares, Jade is the one!

Julia Lazar – Seller
Five star rating icon
Review from allAgents on 03/03/2025, relating to employees...
A photo of Jade Neale Jade Neale
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Brilliant service from start to finish with Up Estates. Jade was always on hand when we needed her and we also had great service from Aaliyah and Emily. Thank you all.

James – Seller
Five star rating icon
Review from allAgents on 03/03/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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I found it so helpful with the help of JADE to buy a house. ✅💯

Ash K – Buyer
Five star rating icon
Review from allAgents on 28/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
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Amazing, great communication, used up estates as they used me my cleaning services in the past, didn't disappoint 

Teri – Seller
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Review from allAgents on 26/02/2025
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Super happy with service received in negotiating the sale of my refurbished 3 bed project in Coventry. Jade Neale was our negotiator and she did an amazing job just weeks of listing the property.

Violet Bank – Seller
Five star rating icon
Review from allAgents on 21/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
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We have chosen Up Estates to sell our properties a few times including our most recent sale.
Both Aliya and Emily have worked alongside us to ensure the process was smooth, keeping us informed on the progress and also supporting our buyers.
We would like to thank you both your patience and professional approach to all aspects of our sale.
Thank you

Rachel – Seller
Five star rating icon
Review from allAgents on 20/02/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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