Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Emily worked so hard for us to make the sale of our property go through as smoothly as possible. Communication was excellent and her diligence throughout the who process was second to none...Thank you.

John Hook – Seller
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Review from allAgents on 30/05/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Up Estates were brilliant and responsive. Chased everything up and done what was asked.

100% would recommend.

Lewis Dunkley – Seller
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Review from allAgents on 30/05/2025
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Emily who help me with sale on house was very professional and delightful to speak to kept me informed every step of the way definitely recommended

Rob Read – Seller
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Review from allAgents on 30/05/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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We actually had a buyer pull out the first time around - but both times Up Estates sold our property really quickly. It was sold again within days of the first buyer dropping out. We were adamant on the price we wanted, both Aliya and Emily worked hard to sell the house and manage the process so we got the full asking price. Despite a slow response on the buyers side at times, they couldn’t have done a better job at marketing and selling our property from sale to completion. Would definitely recommend!

A Merrry – Seller
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Review from allAgents on 27/05/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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Up Estates sold my house and worked with me throughout the whole process of moving into my new home. Emily at Up Estates has been incredible chasing up people when required and overall making the stress of moving house a lot easier. They sold my house fast for the price I wanted and then made sure every step of the way I was kept in the loop. Would highly recommend them and will be using them if I ever need to again in the future. 5/5 amazing thanks guys

Josh – Seller
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Review from allAgents on 21/05/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Working with Jade and the staff at Up Estates was easy and a pleasure as I sold my current home and also purchased a new home. Thank to all the staff at Up estates.

Ellie Elmore – Seller
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Review from Google Reviews on 20/05/2025, relating to employees...
A photo of Jade Neale Jade Neale
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Emily has been really proactive chase our sale and has even supported with chasing our purchase

Karlise Whitehead – Seller
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Review from Trustpilot on 24/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Great experience with Up, Emily was really supportive and communicated well throughout the process!

Matthew P – Seller
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Review from Google Reviews on 23/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Up Estates we're our first choice after recommended to us by our friends who had there house up for sale with them and sold almost immediately.
Didn't disappoint either.
Couldn't actually pick out a particular member of this team as found them all pleasant, informative and calming when the sale was stressing me out.
Wouldn't fail to recommend! 5*

Gaynor Bilton – Seller
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Review from Trustpilot on 20/04/2025
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Emily was brilliant! I was the buyer of a property that UP were selling. Whenever I needed to contact Emily she was always available and super helpful. The whole team were great they facilitated a second viewing for me and communication was excellent when the sale hit a bump in the road Emily went out of her way to try and help. Thank you we are now in our forever home and we are very grateful.

Natalie Howard – Buyer
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Review from Trustpilot on 16/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Chloe and the lettings team have been great handling our property. Excellent communication throughout the whole process. Very happy with the service

Hema Patel – Landlord
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Review from Trustpilot on 12/04/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
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We highly recommend Up Estates. No hitches. Efficient and effective communication with the vendor and ourselves. Very accommodating of our requests and kept us regularly updated. A very positive experience.

Deborah White – Buyer
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Review from Trustpilot on 08/04/2025
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