Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

We have been dealing with UP Estates, as Landlords, since 2022. From the initial consultation to current times, we have received professional support and advice. UP estates have managed all aspects of our letting very well. Any maintenance issues are dealt with immediately and there are regular inspections carried out on the property. All staff have been responsive to our calls and emails.
Highly recommend.

Angela Dawes – Landlord
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Review from Google Reviews on 14/06/2026, relating to employees...
A photo of Katie Proctor Katie Proctor
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Very professional and efficient letting agents. Would recommend

Colin Hopkins – Landlord
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Review from Google Reviews on 13/06/2026
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Becky has supported us whilst selling our property and purchasing another one (also through up estates), she has been informative and helpful and has answered all our queries within a timely manner.
She has consistently provided us feedback from viewings and guided us when we needed the support.
I would use UP estates again should I ever sell in the future. I would recommend them to anyone looking to sell or buy.

Amy Kitson – Seller
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Review from Trustpilot on 12/06/2026, relating to employees...
A photo of Becky Ball Becky Ball
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Chloe from Up Estate Real Estate Agency was absolutely wonderful to work with! She was friendly, patient and helpful throughout the whole process. She always kept us updated and answered all our questions quickly and clearly. Chloe made what can be a stressful experience feel easy and smooth. We are so grateful and would highly recommend her to anyone!

Sonia Khan – Tenant
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Review from allAgents on 12/06/2026, relating to employees...
A photo of Chloe Mangham Chloe Mangham
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Up Estates are pitched perfectly between the online fixed fee outfits and traditional percentage based agencies.

Whilst offering low fixed fees, they still have proper offices with well trained, professional staff and great local knowledge.

We had a great experience with them from our first contact right through to completion, and believe me, our sale was far from straightforward.

I would definitely recommend Up Estates, even for selling more expensive properties. We saved several thousands of pounds using them compared with the traditional agents who quoted.

We had a good number of viewings all by vetted potential buyers and we were made aware of their proceedability beforehand. We also received detailed feedback after each viewing.

Thank you to the whole team at Up Estates!

Christopher Howes – Seller
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Review from Trustpilot on 10/06/2026
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We recently purchased our home through Up Estates, and we couldn't be happier with the service we received throughout the entire process. The Up Estates team provided excellent support from start to finish, acting as a fantastic intermediary between ourselves and the property owner. Every request, query, or concern was followed up immediately, and they consistently kept things moving forward right through to completion. Their communication was professional, responsive, and reassuring at every stage, making what can often be a stressful experience feel much smoother and more manageable. A huge thank you to the whole team their dedication, efficiency, and outstanding customer service. We would highly recommend Up Estates to anyone buying or selling a property. Thank you again – we absolutely love our house!

Marcus Pask – Buyer
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Review from allAgents on 10/06/2026
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I highly recommend Up Estates Nuneaton. They are a brilliant and professional letting agency with excellent customer service. The team is always helpful, responsive, and manages everything efficiently.

One thing I really appreciate is that any maintenance issues are dealt with promptly and on time, which makes renting through them stress-free.

A special mention to Mrs.Chloe, who has been fantastic throughout. She is very friendly, professional, and always willing to help with any questions or concerns. Her excellent communication and positive attitude make a real difference.

Ajo Matthew – Tenant
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Review from Google Reviews on 09/06/2026, relating to employees...
A photo of Chloe Mangham Chloe Mangham
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Professional, efficient service provided by the team at Up Estates Coventry. Highly recommend this company, staff were kind and supportive. Special thanks to Charlotte, Jade and Emily.

Ritu Burk – Seller
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Review from Trustpilot on 08/06/2026, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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I have recently started renting my property through Up Estates. The process was really smooth and both Chris and Chloe were professional and informed about the local market and legal requirements.

I was aware of when viewings were going to take place and what the outcome was from each prospective viewing.

Chloe kept me up to date and provided me with accurate, reliable information at each stage.

I would highly recommend Up Estates if you are a landlord.

Urszula O'Callaghan – Landlord
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Review from Google Reviews on 08/06/2026, relating to employees...
A photo of Chris Maughan Chris Maughan
A photo of Chloe Mangham Chloe Mangham
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We have had a great experience with Up Estates. The team is professional, reliable, and always provides excellent customer service. They are quick to respond and deal with any issues efficiently.

Any maintenance requests have always been handled promptly, which gives us peace of mind as tenants. The whole process has been smooth and stress-free from start to finish.

A special thank you to Ms.Chloe, who has been amazing throughout. She is friendly, approachable, and always happy to help. Her professionalism and dedication to customers really stand out.

I would highly recommend Up Estates to anyone looking for a trustworthy and well-managed letting agency.

Lissamol achenkunju – Tenant
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Review from Google Reviews on 08/06/2026, relating to employees...
A photo of Chloe Mangham Chloe Mangham
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Up estates supported us to sell our house. Emily was very knowledgable about the sales process and gave us invaluable advice and support throughout. I would highly recommend Emily and Up estates

Alison Malcolm – Seller
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Review from Trustpilot on 04/06/2026, relating to employees...
A photo of Emily Norbury Emily Norbury
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Jade was absolutely outstanding throughout the entire process. She demonstrated exceptional professionalism, excellent communication skills, and a genuine commitment to achieving the best possible outcome for us.
Her knowledge, and ability to negotiate effectively gave me confidence from start to finish. Jade kept me informed at every stage, and consistently went above and beyond to ensure everything was managed smoothly.
Thanks to her dedication and expertise, the outcome exceeded my expectations. Jade is a true asset to the company, and her professionalism and customer-focused approach reflect extremely well on the team. I would not hesitate to recommend her services to anyone looking for a skilled, reliable, and trustworthy negotiator.
Thank you, Jade, for your hard work and outstanding support.

Ion Tarlev – Seller
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Review from Trustpilot on 04/06/2026, relating to employees...
A photo of Jade Neale Jade Neale
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