Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

We highly recommend Up Estates. No hitches. Efficient and effective communication with the vendor and ourselves. Very accommodating of our requests and kept us regularly updated. A very positive experience.

Deborah White – Buyer
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Review from Trustpilot on 08/04/2025
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Very impressed with the service and regular updates of progress. The on line portal was extremely useful and easy to navigate for up to date information and sales progress of both buyers and sellers. Aliya kept us informed too with regular emails. Brilliant, would highly recommend Up Estates. Well done!

Julie Mansbridge – Seller
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Review from Trustpilot on 08/04/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
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The Up Nuneaton office have been fantastic in selling my property 😃 🏡 great communication, responsive and proactive and the pictures and marketing were amazing. Really happy and have recommended them to family and will use them again.

Becky – Seller
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Review from Trustpilot on 07/04/2025
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Excellent service by staff at Up Estates. Staff were polite and very helpful. Special mention to Charlotte, Aiya, Demi and Emily. I will definitely be recommending Up Estates to family and friends.

Sue Sehmar – Seller
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Review from Google Reviews on 07/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Demi Highbury Demi Highbury
A photo of Emily Norbury Emily Norbury
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Straight forward, simple, effective.
I've only done business with Up Estates and they have never let me down.

Thank you all!

Justin McCall – Seller
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Review from Trustpilot on 07/04/2025
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Great experience with up estates, we got a quick sale and everything went smoothly. Charlotte was great.

Sukhvinder Singh – Seller
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Review from Google Reviews on 06/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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Another house sale and purchase using UpEstates and another great experience, Becky handled my sale and purchase and was fantastic throughout a real credit to the company and nothing was ever too much trouble for her, Charlotte and Aliya also were a pleasure to deal with.
I wouldn't use any other agent in Nuneaton or Coventry.

Lewis Ward – Seller
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Review from Trustpilot on 06/04/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
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Have used Up Estates for three sales since 2020, excellent service each time and wouldn’t use anyone else. The team have great communication and are always so easy to deal with. Special mention to Emily who is an absolute credit to the team!!

Peter Craven – Seller
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Review from Google Reviews on 05/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Up Estates were wonderful from start to finish. Special mention must go to Charlotte for the stunning photos, Alliya for the constant communication during marketing, and Emily and Demi for determined sales progression. I particularly liked the online portal showing sales progression from both buyer and seller. Coupled with the competitive fees, I'm extremely happy, and will be using Up Estates again.

Cathy Clapinson – Seller
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Review from Trustpilot on 05/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
A photo of Demi Highbury Demi Highbury
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I had a very positive experience working with Aliya Uddin and the entire team at Up Estates. From start to finish, they were professional, responsive, and incredibly supportive throughout the sale process. Aliya was always quick to respond and readily available whenever I had any questions, which made the whole experience smooth and stress-free. I will definitely come back to Up Estates in the future.
Thank you again for all your help and dedication — I truly appreciate your support!

Joanna R – Seller
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Review from Trustpilot on 05/04/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
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Charlotte and the Team were absolutely superb! They kept me informed throughout the process and the service was great! Fantastic price and an estate agents that actually deliver results! Couldn't recommend Up Estates enough

Rob C – Seller
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Review from Google Reviews on 03/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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Thank you Charlotte making it possible to purchase our dream home! We can't thank you enough going above and beyond to help us! We had to get our house up super quickly in order to be accepted and Charlotte's service was brilliant. A speedy delivery and professional service!

Lyndsey Dalton-Jarvis – Seller
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Review from allAgents on 02/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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