Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

You usually only hear feedback when things go wrong however I’m very impressed with the service we had from Up Estates in Nuneaton. They helped made a seamless experience whilst I was living in New Zealand & made selling our house much less daunting. They were great at keeping us informed & chasing up tasks. I hope to not be selling or buying a house again for a while but if I do, I would use these guys again. Thank you! They also helped me regain confidence in estate agents after having an appalling experience with another company.

Sarah – Seller
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Review from allAgents on 23/08/2024, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
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From start to finish my house sale has gone smoothly
Always being kept up to date with responses from viewings
The on line portal is an excellent tool to use
Very reasonable price for an excellent service
Thank-you Aliya/Jade/Emily and all the background team for a brilliant service
Keep up the good work !

Lynn Courtier – Seller
Five star rating icon
Review from allAgents on 22/08/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Brilliant throughout the whole process, definitely use again and recommend.

Ryan Thompson – Buyer
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Review from allAgents on 22/08/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Aliya and Emily plus the whole team of UP Estates were first class. Our house sold within 24 hours before the sign had kissed the soil. From a service, admin point of view you won't find a better service

Antony Owen – Seller
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Review from Google Reviews on 22/08/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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I’ve never ever felt such pride like I have with Up Estates! They are so wonderful with helping with any enquires and super fast at responding, can’t thank the team enough for their outstanding support as a team!

Caitlyn Bell – Tenant
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Review from Trustpilot on 20/08/2024, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
A photo of Katie Proctor Katie Proctor
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Great estate agents... Becky was quick to answer any questions... Made offer on property looking forward to response and hopefully progressing 😁💙👍

Coventry Sliding Wardrobes – Buyer
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Review from Google Reviews on 20/08/2024, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
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I can not express how wonderful our experience with Up Estates has been. So straightforward and really quick with responding any enquiries! so please to have gone with this letting agents! We are happily settled into our wonderful home. Can't thank the team enough for all of your wonderful team effort !!

Caitlyn – Tenant
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Review from allAgents on 19/08/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
A photo of Keeley Goadby Keeley Goadby
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We are very pleased with their service, especially Katie who was very humble and welcoming from the very beginning and guided us very well with her clear instructions. We are very happy and satisfied with Katie and her team's role in the entire process.

Prasanna – Tenant
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Review from allAgents on 31/07/2024, relating to employees...
A photo of Katie Proctor Katie Proctor
A photo of Keeley Goadby Keeley Goadby
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This is now my 3rd time using Up and 3rd time being fully satisfied with their service. Each time they've been very efficient and communicative throughout the whole buying/selling process.

Curt Bluck – Seller
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Review from Trustpilot on 24/07/2024, relating to employees...
A photo of Jade Neale Jade Neale
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Brilliant throughout the whole process, definitely use again and recommend.

Jodie – Seller
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Review from allAgents on 17/07/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Excellent team work from valuation to completion, exemplary communication, online portal was a brilliant tool. A big thank you to Emily, Aliya &Charlotte. Highly recommend Up Estates

Debbie Brown – Seller
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Review from allAgents on 01/07/2024, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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This is the second time we're using Up Estate to sell our home and we have not been disappointed. Charlotte, in particular, spent a lot of time explaining everything, she was very patient and professional. Emily took care of everything in detail and was very helpful. Next time I will also use the help of Up Estates when selling or buying a house.

Joanna – Seller
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Review from allAgents on 01/07/2024, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Emily Norbury Emily Norbury
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