Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Chloe and the team at upstate’s are really helpful. Chloe is really kind and great at what she does, so is the whole team. Made my move in a smooth process :)

Calvin Dsouza – Tenant
Five star rating icon
Review from Google Reviews on 10/10/2025, relating to employees...
A photo of Chloe Mangham Chloe Mangham
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I had a very good experience with up Estate
They dealt with selling my house professionally and accurately
Jade is very helpful, honest and always available to talk to as well as calling or emailing to discuss the outcome
Thank you so much for the hard work

Ali Ahmedi – Seller
Five star rating icon
Review from Google Reviews on 10/10/2025, relating to employees...
A photo of Jade Neale Jade Neale
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Jade and Aliya have been wonderful to work with, making my sale and purchase faultless 👍🏼

Dave – Seller
Five star rating icon
Review from Trustpilot on 10/10/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Jade Neale Jade Neale
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I was really pleased with Jade, Jade kept in touch frequently keeping me updated the both viewing, and feedback, thanks for selling my property

Mandy Young – Seller
Five star rating icon
Review from Trustpilot on 09/10/2025, relating to employees...
A photo of Jade Neale Jade Neale
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We are so pleased that we chose UP ESTATES to sell our house.
Up to now Jade and the team have been very helpful. They have answered all our questions and queries. And we are very pleased with the on-line dashboard, which keeps us up to date with the progress of our sale.

Deborah and Paul – Seller
Five star rating icon
Review from Trustpilot on 09/10/2025, relating to employees...
A photo of Jade Neale Jade Neale
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We purchased our dream home through UP estates,
Emily who dealt with us following agreement in principle was amazing, really responsive, understanding as our situation was quite complicated and she really supported us in getting our dream home.

Lyn – Buyer
Five star rating icon
Review from Trustpilot on 01/10/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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The Up Estates team have been fantastic throughout the sale of my property. They’ve made it as stress free and easy as possible despite their being a few bumps along the way. Really appreciated the speedy communication at every stage of the process.

Emma Smith – Seller
Five star rating icon
Review from Google Reviews on 17/09/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
A photo of Charlotte Hemmings Charlotte Hemmings
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My experience with upstates has been so stress free and easy. Emily, jade and alliah were fantastic in supporting what can be a stressful time. I would have and already have recommend them. 5*

Rebecca – Seller
Five star rating icon
Review from Trustpilot on 10/09/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Fantastic service by Simon and Emily when buying our home with Up Estates. Thank you for everything! Would 100% recommend if looking at buying/selling their house.

Hayley Wheatley – Buyer
Five star rating icon
Review from Google Reviews on 06/09/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Emily Norbury Emily Norbury
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Definitely use and recommend Upestates for a new tenancy.

Redsky – Landlord
Five star rating icon
Review from Google Reviews on 05/09/2025
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Very smooth sailing with our sale. Kept us updating at every stage of the sale. Thank you to all involved at the Binley branch.

Jonathan Thompson – Landlord
Five star rating icon
Review from Trustpilot on 04/09/2025
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I've been working with the Up Estates lettings team for a few years now and I've always had a good experience. I've mostly worked with Katie and she's been a great help, keeping me regularly updated on how things are going with the property and clearly laying out all my options when work needs to be done or decisions need to be made. I've never had any issues and would wholeheartedly recommend their services.

Kirthika – Landlord
Five star rating icon
Review from Google Reviews on 03/09/2025, relating to employees...
A photo of Katie Proctor Katie Proctor
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