We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
I recently sold my property through Up Estates and had a fantastic experience. Emily was incredibly professional, easy to contact, and very helpful throughout the entire process. I felt in safe hands from start to finish and would highly recommend her services!
Just sold my second home through UpEstates and once again they handled the sale with professionalism and enthusiasm throughout. Becky and Aliya in particular were standout members of staff during the viewings and offer stage, with Emily then handling the sales progression efficiently and ensuring everything moved smoothly and was thoroughly explained. From accepting the offer to completing took around 10-weeks and this was in large thanks to Becky and Emily's persistence! The initial photos and service were also fantastic and the wider team were all very friendly. Would recommend!
Helpful, professional, prompt in their actions
Chloe from Up Estate Real Estate Agency was absolutely wonderful to work with! She was friendly, patient and helpful throughout the whole process. She always kept us updated and answered all our questions quickly and clearly. Chloe made what can be a stressful experience feel easy and smooth. We are so grateful and would highly recommend her to anyone!
The lettings team at Up Estates have been fantastic from start to finish, and I want to give special recognition to Chloe Mangham her outstanding service. Chloe managed the entire process of finding and vetting tenants our flat in Nuneaton, and she made what could have been a stressful experience feel completely seamless. Her communication was clear, timely, and genuinely reassuring throughout. She kept us fully informed at every stage, handled all the details with real professionalism, and delivered an excellent result with high‑quality tenants secured quickly. Chloe’s efficiency, knowledge, and friendly approach really set her apart. We couldn’t be happier with the service we received and would highly recommend Up Estates—and especially Chloe—to any landlord looking a reliable and proactive lettings team.
Recently bought a property through Up Estates and overall had a really good experience from start to finish. Communication was solid throughout, the team were helpful whenever I had questions, and the whole process felt a lot smoother than I expected when buying a house.
There were a few stressful moments along the way as there always are with house purchases, but Up Estates kept things moving and were quick to respond when needed. Really appreciate all the help getting the purchase over the line. Would definitely recommend them to anyone buying or selling a property.
I cannot fault the team at Up Estates Coventry. From start to finish they have been excellent. Every member of the team I have dealt with has been professional and helpful. Particular thanks to Alyia Uddin, Jessica Brandt, Emily Norbury and Charlotte Hemmings.
I have really been impressed with Up Estates from the start. Friendly staff, easy to get hold of, they always call back.
Becky has been especially good.
Would highly recommend. Up are better than other agents I have used and cheaper too
We would highly recommend Up Estates. Aliya was our main point of contact and has been very proactive and professional throughout. She provided clear, thoughtful advice at every stage of the process. Even when we took a short break from the market, she continued to keep in contact and share viewing requests with us, going above and beyond to support the sale of our home. She’s a real credit to Up Estates. We’ve been pleased with the service we’ve received so far, and would certainly recommend Up Estates to anyone else trying to sell a house.
Up Estate agents were helpful and showed high level of professionalism ,I am so happy I went on this journey with them.
We don't regret using Up Estates Coventry. The whole letting process was very smooth and stress free. They are always on top on their game. Our agent Chloe Mangham is amazing and a breath of fresh air. ... always lovely speaking with her, she listens and gets things done ..
I’ve had the pleasure of working with the UP Estates lettings team for several years, and I can confidently say their service has been consistently outstanding. They strike the perfect balance between professionalism and approachability, making the whole lettings process smooth and stress-free for both landlords and tenants.
A special mention must go to Katie, who has been exceptional throughout. Her attention to detail, clear communication, and genuine care for all parties involved really set her apart. She always goes above and beyond to ensure everything runs seamlessly, and her experience truly shows.
Whether you’re a landlord looking for reliable management or a tenant seeking a responsive and supportive team, I wouldn’t hesitate to recommend UP Estates. Five-star service all the way.
