Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

The most excellent service I have received.
The process, which I expected to be stressful, turned out to be smooth and even enjoyable thanks to their kindness, patience, and expertise. They handled every detail with care and made sure I felt confident and supported every step of the way.Thank you Chloe for the help. You were exceptional

Ufuoma Blessing – Tenant
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Review from Trustpilot on 23/11/2024, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
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Dear Elena,
Thank you for your great efforts and support throughout this process. You’ve been kind, helpful, and offered valuable advice on the housing market. You are also a great negotiator. Your role was key in helping me secure my new home. Truly appreciate it.

Eidle – Tenant
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Review from allAgents on 18/11/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
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Went above and beyond expectations especially Aliya Uddin. Value for money and if wanted any questions answered they were quick with responding and keeping us updated.

Mrs Wilson – Seller
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Review from Trustpilot on 16/11/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
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We recently used Up Estates for the sale of a property in Kenilworth. From the very first meeting to complete all initial sale particulars, including excellent drone footage, we have received an excellent service from the whole team at Up Estates. The sales team worked tirelessly to promote our property. I would definitely recommend Up Estates to anyone looking to sell their property.

Mrs Annette Falkingham – Seller
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Review from Trustpilot on 16/11/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
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A professional service throughout the whole proceedings. Understated efficiency when dealing with my questions and requests. Would highly recommend Up Estates.

Jayne – Landlord
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Review from allAgents on 15/11/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
A photo of Aliya Uddin Aliya Uddin
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Just let my second property with Up Estates. Great communication regarding prospective tenants, support in sorting all legal documentation and nothing has been too much trouble. Highly recommended.

Scott – Landlord
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Review from allAgents on 08/11/2024, relating to employees...
A photo of Katie Proctor Katie Proctor
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Great service. I am impressed by their professional service. It makes me feel happy and respected. Will definitely recommend to everyone. Especially thanks for Keeley and Elena.

Benny – Landlord
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Review from Trustpilot on 08/11/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
A photo of Keeley Goadby Keeley Goadby
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Great service, efficient and friendly team. Would highly recommend the tenancy finding service. Katie was great at keeping me updated.

Holly – Landlord
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Review from allAgents on 23/10/2024, relating to employees...
A photo of Katie Proctor Katie Proctor
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Really happy with the service Up Estates provided. They were prompt to get my property advertised and found me multiple perspective tenants within a week. Excellent communication too. Thanks Chloe!

Ruman Sandhu – Landlord
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Review from Trustpilot on 23/10/2024, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
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Communication was clear and helpful. Great liaison with solicitors and purchasers. Easy to contact and get answers to questions. Transparent fixed fees. Supportive and responsive to queries.

Catherine Ryde – Seller
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Review from Trustpilot on 04/10/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Chris Maughan Chris Maughan
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Elena was very patient and helpful while waiting for the delays from my previous landlord. Upon receipt of the required information, very speedily helped get me moved in.

Drew – Tenant
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Review from allAgents on 30/09/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
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Both Jade and Demi were friendly and helpful and kept us informed. I would recommend Up Estates.

Jayne Green – Seller
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Review from Google Reviews on 26/09/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Demi Highbury Demi Highbury
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