Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Emily has been really proactive chase our sale and has even supported with chasing our purchase

Karlise Whitehead – Seller
Five star rating icon
Review from Trustpilot on 24/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
quotation mark graphic

Up Estates we're our first choice after recommended to us by our friends who had there house up for sale with them and sold almost immediately.
Didn't disappoint either.
Couldn't actually pick out a particular member of this team as found them all pleasant, informative and calming when the sale was stressing me out.
Wouldn't fail to recommend! 5*

Gaynor Bilton – Seller
Five star rating icon
Review from Trustpilot on 20/04/2025
quotation mark graphic

Emily was brilliant! I was the buyer of a property that UP were selling. Whenever I needed to contact Emily she was always available and super helpful. The whole team were great they facilitated a second viewing for me and communication was excellent when the sale hit a bump in the road Emily went out of her way to try and help. Thank you we are now in our forever home and we are very grateful.

Natalie Howard – Buyer
Five star rating icon
Review from Trustpilot on 16/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
quotation mark graphic

Chloe and the lettings team have been great handling our property. Excellent communication throughout the whole process. Very happy with the service

Hema Patel – Landlord
Five star rating icon
Review from Trustpilot on 12/04/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
quotation mark graphic

We highly recommend Up Estates. No hitches. Efficient and effective communication with the vendor and ourselves. Very accommodating of our requests and kept us regularly updated. A very positive experience.

Deborah White – Buyer
Five star rating icon
Review from Trustpilot on 08/04/2025
quotation mark graphic

Very impressed with the service and regular updates of progress. The on line portal was extremely useful and easy to navigate for up to date information and sales progress of both buyers and sellers. Aliya kept us informed too with regular emails. Brilliant, would highly recommend Up Estates. Well done!

Julie Mansbridge – Seller
Five star rating icon
Review from Trustpilot on 08/04/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
quotation mark graphic

The Up Nuneaton office have been fantastic in selling my property 😃 🏡 great communication, responsive and proactive and the pictures and marketing were amazing. Really happy and have recommended them to family and will use them again.

Becky – Seller
Five star rating icon
Review from Trustpilot on 07/04/2025
quotation mark graphic

Excellent service by staff at Up Estates. Staff were polite and very helpful. Special mention to Charlotte, Aiya, Demi and Emily. I will definitely be recommending Up Estates to family and friends.

Sue Sehmar – Seller
Five star rating icon
Review from Google Reviews on 07/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Demi Highbury Demi Highbury
A photo of Emily Norbury Emily Norbury
quotation mark graphic

Straight forward, simple, effective.
I've only done business with Up Estates and they have never let me down.

Thank you all!

Justin McCall – Seller
Five star rating icon
Review from Trustpilot on 07/04/2025
quotation mark graphic

Another house sale and purchase using UpEstates and another great experience, Becky handled my sale and purchase and was fantastic throughout a real credit to the company and nothing was ever too much trouble for her, Charlotte and Aliya also were a pleasure to deal with.
I wouldn't use any other agent in Nuneaton or Coventry.

Lewis Ward – Seller
Five star rating icon
Review from Trustpilot on 06/04/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
quotation mark graphic

Great experience with up estates, we got a quick sale and everything went smoothly. Charlotte was great.

Sukhvinder Singh – Seller
Five star rating icon
Review from Google Reviews on 06/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
quotation mark graphic

Up Estates were wonderful from start to finish. Special mention must go to Charlotte for the stunning photos, Alliya for the constant communication during marketing, and Emily and Demi for determined sales progression. I particularly liked the online portal showing sales progression from both buyer and seller. Coupled with the competitive fees, I'm extremely happy, and will be using Up Estates again.

Cathy Clapinson – Seller
Five star rating icon
Review from Trustpilot on 05/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
A photo of Demi Highbury Demi Highbury
quotation mark graphic