We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
We were really pleased with the service we received from the Up Estates team and would definitely recommend to friends and family!
Charlotte was, by far, the most informed and prepared Valuer that we met prior to putting our house on the market. We received several offers that were within her valuation.
Aliya was a fantastic Sales Negotiator and helped us to secure above asking price within a short timeframe. She was incredibly responsive and provided sound advice throughout this part of our sale.
Our sale took a lot longer than expected due to factors outside of their control. However, the sale was kept together by Emily (our Sales Progressor) who provided us with regular communication and reassurance throughout an incredibly challenging and stressful time.
We experienced first service from start to finish. Up Estates found us a great tenant and handled all aspects from initial marketing right through to handover with total professionalism. I would thoroughly recommend Up Estates.
We have been thoroughly impressed with the efficiency of this team. They have been extremely consistent throughout the whole process. We have confidence in their professionalism and integrity, whilst maintaining approachability and friendliness, as well as their ability to represent us in the best way possible.
Thank you, especially to Simon; my initial impressions played a significant role in placing our house in your hands.
The Up Estates team have been fantastic throughout the sale of my property. They’ve made it as stress free and easy as possible despite their being a few bumps along the way. Really appreciated the speedy communication at every stage of the process. Charlotte, Jade and Emily have been helpful, proactive, friendly and efficient and I would highly recommend their service. Big thanks to everyone behind the scenes too.
We recently purchased our home in Coventry through Up Estates, and we’re so grateful the outstanding service we received throughout the process. Our purchase involved a complex 5 property chain, and there were moments when we truly thought it wouldn’t go through. But the team at Up Estates made the impossible possible. A special thank you to Emily, the lead sales progressor, who went above and beyond with her follow ups, communication, and persistence. She was always one step ahead, keeping everyone in the chain on track and making sure nothing slipped through the cracks. Her dedication and professionalism made all the difference. The entire team at Up Estates showed exceptional commitment and kept everything moving, even in a very difficult situation. Thanks to their efforts, we were able to complete on time. We couldn’t recommend Up Estates more highly – you’re buying or selling, this is the team you want on your side!
Aliya and Jade were brilliant throughout the sale of our property and the purchase of our new home in Coventry. They were professional, responsive, and made the whole process smooth and stress-free. The communication was excellent. We always felt well-informed and supported. Highly recommend Up Estates!
Up Estates is an absolute godsend! They manage my property flawlessly, providing prompt updates and going above and beyond in every way. I couldn’t ask a better estate agent!
Enjoyed great experience with Kezia & others. Hallmark of responsibility.
Amazing service from Chloe was dealing with my rental property as 1st time landlords. She made the process so much easier us dealing with all my queries in a timely manner and replying promptly which made the whole process so much smoother us we were moving into our own property she made sur we didn't have to worry about anything with the rental property. She is a credit to the company.
Great company excellent team would highly recommend. Easy to deal with
After a rocky start to the sales process we were really happy with the overall service we received from UP Estates. We were particularly impressed with Emily who progressed our sale. I would say Emily went above and beyond to help move things along. She was diligent and extremely well versed in chasing solicitors which was tricky at times. She was also great at chasing everyone in the chain to ensure things were moving along and kept strong communication with us throughout. She was easily the most proactive sales progressor in our chain.
Excellent service from initial valuation through to completion. Huge thanks to Charlotte for her advice at the start of the process and also to Jade, Aliya and Emily for their fantastic work through the sale period. Will definitely recommend Up Estates.
