Customer Reviews

Professional, efficient service provided by the team at Up Estates Coventry. Highly recommend this company, staff were kind and supportive. Special thanks to Charlotte, Jade and Emily.

I have recently started renting my property through Up Estates. The process was really smooth and both Chris and Chloe were professional and informed about the local market and legal requirements.

I was aware of when viewings were going to take place and what the outcome was from each prospective viewing.

Chloe kept me up to date and provided me with accurate, reliable information at each stage.

I would highly recommend Up Estates if you are a landlord.

We have had a great experience with Up Estates. The team is professional, reliable, and always provides excellent customer service. They are quick to respond and deal with any issues efficiently.

Any maintenance requests have always been handled promptly, which gives us peace of mind as tenants. The whole process has been smooth and stress-free from start to finish.

A special thank you to Ms.Chloe, who has been amazing throughout. She is friendly, approachable, and always happy to help. Her professionalism and dedication to customers really stand out.

I would highly recommend Up Estates to anyone looking for a trustworthy and well-managed letting agency.

Jade was absolutely outstanding throughout the entire process. She demonstrated exceptional professionalism, excellent communication skills, and a genuine commitment to achieving the best possible outcome for us.
Her knowledge, and ability to negotiate effectively gave me confidence from start to finish. Jade kept me informed at every stage, and consistently went above and beyond to ensure everything was managed smoothly.
Thanks to her dedication and expertise, the outcome exceeded my expectations. Jade is a true asset to the company, and her professionalism and customer-focused approach reflect extremely well on the team. I would not hesitate to recommend her services to anyone looking for a skilled, reliable, and trustworthy negotiator.
Thank you, Jade, for your hard work and outstanding support.

Up estates supported us to sell our house. Emily was very knowledgable about the sales process and gave us invaluable advice and support throughout. I would highly recommend Emily and Up estates

AMAZING experience, Chloe has been a massive help!! through this process

We had a very positive experience with Up States, especially with Aliya who was our main point of contact. Aliya has been amazing to work with, very approachable whilst remaining highly professional at all times. We were kept well informed throughout the process and any questions we had were promptly answered. Highly recommended.

We worked with the fantastic Chloe Mangham, who helped us get our property put on the market to Let. She was brilliant, and made the process so easy and smooth. Would highly, highly recommend Up Estates all your property management needs. And you want to be met with loud smiles over the phone and a friendly can do attitude, Chloe is the person to ask

I have had an excellent experience with Upstates, particularly Chloe, who manages my two properties. Chloe is highly professional, very communicative, and always responds quickly whenever I have a question or need assistance.
The entire process with Upstates has been smooth and reliable from beginning to end. From finding suitable tenants to handling the move-in process, everything was managed efficiently and with great attention to detail.
I appreciate the regular updates, clear communication, and proactive approach throughout. It's reassuring to know my properties are in good hands. I would highly recommend Chloe and the team at Upstates to any landlord looking for a trustworthy and reliable property management service.

Used up estates for the first time for the letting of my flat, I cannot fault them, they viewed, marketed, and let it within a week, great communication, great value and a friendly approach. Special mention to Charlotte who went out of her way to promote the property and make the process very easy. Highly recommend. I wish I had discovered them earlier.

Charlotte is brilliant, super helpful and extremely professional. Cannot recommend UP estates enough!

We had been recommended by a friend to put our house on the market with UPS and in particular Charlotte. Who we've been lucky enough to have and we most certainly have not been disappointed.
Charlotte has been amazing.
So thoughtful, calm and kind, felt like she was "holding our hand"through what I can only express as a very emotional time for us both.
She offered not only advice but also understanding by explaining things slowly and always reassuring us that it was always our decisions and that our feelings mattered, very special, more like a good friend.
We can't thank her enough x

We would also like to mention her colleagues in the office, who have also been very friendly, helpful and polite --- thank you to you all.