We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Very easy to deal with Up Estates. Jade handled the initial viewings and negotiations for us with transparency and ease. It was particularly nice not to be pressured into making an offer before we were ready, and there were none of the tricks that some firms use to speed that process along.
On to the purchase and Emily was our sales progressor. What a breath of fresh air-she answered questions quickly, kept us up to date, and kept the purchase on track and progressing efficiently while also maintaining professionalism.
Having been scarred from our experience with a different firm on a failed purchase, we were a little apprehensive in entering the buying process again, but we needn’t have worried with Up Estates. We hopefully will be in our new house for many years, but if we ever do come to sell we will definitely use Up Estates after our positive experience.
We had a great experience in selling our house with UpEstates Coventry. The house went on the market on 1st July and by 3rd of July we had an offer which we accepted. Charlotte was our initial point of contact, then Aliyah and Emily they were very friendly and professional. The whole team did their bit and the communication at every stage of the process was excellent Wouldn’t hesitate to use them again! A huge thank you to everyone at Up Estates Coventry
I recently bought my new home through Up Estates and had a fantastic experience from start to finish. The whole team was professional, friendly, and always willing to go the extra mile to help. Communication was excellent throughout the process — they kept me updated at every stage and were quick to respond to any questions I had. Everything felt smooth and stress-free, and I really appreciated how knowledgeable and supportive the staff were. Buying a house can be daunting, but Up Estates made the entire process straightforward and positive. I’d definitely recommend Up Estates to anyone looking to buy or sell a property. A great team that truly cares about their clients!
Having never been a landlord before I decided to use Up Estates to manage the whole process and also the ongoing management and I have got to say they have done a magnificent job from start to finish, the whole process has gone really smoothly.
Emily was extremely helpful and always on hand with any queries.
I don’t usually write reviews but I thought I’d make an exception on this occasion due to the great experience we’ve just had selling our house with UpEstates Coventry. Charlotte was our initial point of contact, she was very friendly and professional. The whole team did their bit and the communication at every stage of the process was excellent Wouldn’t hesitate to use them again!
I recently brought a home with Up Estates, my first home, and it was an extremely smooth process from start to finish. I spoke with a lot of people throughout, and all were extremely kind and helpful. Definitely recommend!
Up were amazing. They were attentive and helpful at every step of the process. Emily was particularly helpful in easing our buyers during delays in the process. The team were amazing all round. Thankyou up
“Great experience with Jade from up estates had excellent communication throughout the whole process. Really friendly, approachable, and understanding. Made everything much easier and stress-free. Highly recommend!”
UpEstates Coventry were great with our home our purchase and Aliya in particular was very helpful throughout the entire process, right from initial enquiry through to completion. I've dealt with estate agents before and this was by far the best experience I've had so thank you Aliya and the UpEstates team.
Selling our late mothers house was daunting and emotional but the professionalism and respect shown by everyone at Up Estates throughout the sale was a great comfort
We have had a very positive experience with Up Estates and truly appreciate their cooperation and support throughout our tenancy. In particular, we would like to thank Chloe (out Lettings Negotiator) her outstanding service. Her prompt communication, excellent coordination, and positive, solutionsfocused attitude have made a real difference. She approaches every query with professionalism and a genuine desire to help, ensuring that any issues are resolved efficiently and properly. So, we are grateful her support and highly recommend Up Estates lettings.
