Customer Reviews

Great service so far, Aliya has been extremely helpful and has kept us informed throughout.
Would definitely recommend.

We invited two other valuers from different agencies, but Charlotte stood out immediately. Her professionalism, positivity, and well‑informed approach made the decision easy for us. The whole process, from valuation to getting our property listed, was incredibly quick. She responded to every query promptly and made everything feel effortless. The photos she took were stunning and truly captured the beauty of our home, and her description made the listing shine. Jade, our sales negotiator, handled all viewings and offers with real expertise. Her advice was invaluable. 

I had the pleasure of working with Jade Neale on the purchase of a property.

Within a short timeframe, Jade was professional, responsive, and supportive throughout.

Communication was clear and timely, and Jade was always available to answer questions and provide updates.

I appreciated Jades proactive approach to ensure the purchase progressed smoothly to the next stage.

I would highly recommend Jades services to anyone looking to buy or sell a property.

Thank you to Charlotte and Emily. They were very professional, and the entire transaction process went very smoothly. Highly recommended!

I used Up Estates to sell my house, and they did an excellent job from start to finish. In particular, Aliya was incredibly helpful throughout the process and played a key role in achieving a great result on my sale. She was always on hand to answer questions and provide support. A fantastic service for a fair, fixed fee - I would definitely, and already have, recommended Up Estates to friends and family.

I rent out my property with Up Estates. Keeley and her team are very good, specially Chloe is best and always helpful any problems in house she sorts it out and always update. Happy with them

Me and my wife recently sold our house through UpEstates and decided to do so as we bought our first property through them 4 years ago and received excellent service and communication throughout the whole process. Charlotte was our valuer was / has been amazing and actually dealt with both of the purchase of our first property and sale of old property so it was nice to be dealing with someone we knew could help us. Aliya & Emily were great too who both supported us through the viewing process keeping us up to date the whole way through as well as supporting us with any queries during the legal stage. Could not recommend Up Estates enough!

We’re in the middle of purchasing a house with Up Estates and the service so far has been excellent. Jade Neale has been amazing — approachable, knowledgeable, and always happy to help. Communication has been clear and consistent, which has made a big difference during what can be a stressful process. Highly recommend Up Estates based on our experience so far.

We’re currently in the process of buying a house with Up Estates and so far the experience has been great. Jade Neale has been brilliant — friendly, professional, and always quick to respond to any questions we’ve had. She’s kept us well informed throughout and made the process feel far less stressful. So far, we’re really pleased with the service and would happily recommend.

I had a great experience with Up Estates during my recent property purchase in Coventry. Communication was always quick and clear, and the team stayed proactive throughout the whole process. Everything felt well‑organised and transparent, which made the transaction much smoother and less stressful. A big thank you to the team for their professionalism and support — definitely a reliable agency to work with.

Thank you so much for selling my house in Just one week Jade Neale. Your team is amazing and professional.

Very pleased I used UP Estates to sell my house. They were efficient and professional throughout and the the sale went through smoothly and with no issues.