We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
I recently bought my new home through Up Estates and had a fantastic experience from start to finish. The whole team was professional, friendly, and always willing to go the extra mile to help. Communication was excellent throughout the process — they kept me updated at every stage and were quick to respond to any questions I had. Everything felt smooth and stress-free, and I really appreciated how knowledgeable and supportive the staff were. Buying a house can be daunting, but Up Estates made the entire process straightforward and positive. I’d definitely recommend Up Estates to anyone looking to buy or sell a property. A great team that truly cares about their clients!
Having never been a landlord before I decided to use Up Estates to manage the whole process and also the ongoing management and I have got to say they have done a magnificent job from start to finish, the whole process has gone really smoothly.
Emily was extremely helpful and always on hand with any queries.
I don’t usually write reviews but I thought I’d make an exception on this occasion due to the great experience we’ve just had selling our house with UpEstates Coventry. Charlotte was our initial point of contact, she was very friendly and professional. The whole team did their bit and the communication at every stage of the process was excellent Wouldn’t hesitate to use them again!
I recently brought a home with Up Estates, my first home, and it was an extremely smooth process from start to finish. I spoke with a lot of people throughout, and all were extremely kind and helpful. Definitely recommend!
Up were amazing. They were attentive and helpful at every step of the process. Emily was particularly helpful in easing our buyers during delays in the process. The team were amazing all round. Thankyou up
“Great experience with Jade from up estates had excellent communication throughout the whole process. Really friendly, approachable, and understanding. Made everything much easier and stress-free. Highly recommend!”
UpEstates Coventry were great with our home our purchase and Aliya in particular was very helpful throughout the entire process, right from initial enquiry through to completion. I've dealt with estate agents before and this was by far the best experience I've had so thank you Aliya and the UpEstates team.
Selling our late mothers house was daunting and emotional but the professionalism and respect shown by everyone at Up Estates throughout the sale was a great comfort
Thank you so much to Emily and the team at UP Nuneaton for there fantastic service during our recent house sale. Every question was dealt with and answered quickly, our property file dashboard was kept updated and the team were so supportive during what was always going to be a stressful time. You have all been brilliant. Highly recommend.
We have had a very positive experience with Up Estates and truly appreciate their cooperation and support throughout our tenancy. In particular, we would like to thank Chloe (out Lettings Negotiator) her outstanding service. Her prompt communication, excellent coordination, and positive, solutionsfocused attitude have made a real difference. She approaches every query with professionalism and a genuine desire to help, ensuring that any issues are resolved efficiently and properly. So, we are grateful her support and highly recommend Up Estates lettings.
Absolutely perfect customer service! Can not fault them one bit. Always so helpful and friendly! So thankful for our amazing estate agents everything is always so easily accessible and fast moving when in need. A big Thank you to Chloe who is always there chasing every step of our enquiry! Absolutely brilliant!!!
