We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Really recommend Up Estates. We sold our home in Warwickshire and worked with Charlotte and Emily who were great, professional and very helpful. Aliya lead out sale and she was brilliant - always one the ball, provided great advise on market trends and buyer behaviour, and we had feedback from each viewing the next day. Very pleased with their service, amazing local property experts in the Coventry and surrounding areas.
Our dealings with Elena and the team has always been very very good and informative. They have always communicated at all times with us throughout the period we have been with the agency and supported us in every way possible. Elena has gone out of her way to ensure that we have been well looked after and where there was work to be done she and her team have always ensured we got the best deals. We are grateful for all the support we have had especially over the past few months where there were serious issues but through their tireless effort we are back on track. Thank you Elena and the team for the hard work you put in to make our lives easier and seamless. Thank you.
Aliya, you are a star...the only person in this entire process (chain of 2 properties which had more than its fair share of unfortunate & traumatic events) to not only provide a service we expect, but have consistently gone over and above to meet the needs of ourselves & engage so well with our buyer. Tremendous thanks.
Outstanding service from Charlotte Hemmings & Emily Norbury from Up Estates. Both were professional, efficient and responsive and were on top of every stage of our sale. I would have no hesitation in recommending them to others. Thank you both for making our sale such a quick and easy process.
We received first class service from beginning to end. Both Charlotte Hemmings & Emily Norbury from Up Estates both handled all aspects of our property sale professionally & efficiently- I would have no hesitation in recommending them to others & if need be would certainly use them again in the future. Thank you guys!
Great service so far, Aliya has been extremely helpful and has kept us informed throughout.
Would definitely recommend.
We invited two other valuers from different agencies, but Charlotte stood out immediately. Her professionalism, positivity, and well‑informed approach made the decision easy for us. The whole process, from valuation to getting our property listed, was incredibly quick. She responded to every query promptly and made everything feel effortless. The photos she took were stunning and truly captured the beauty of our home, and her description made the listing shine. Jade, our sales negotiator, handled all viewings and offers with real expertise. Her advice was invaluable.
I had the pleasure of working with Jade Neale on the purchase of a property.
Within a short timeframe, Jade was professional, responsive, and supportive throughout.
Communication was clear and timely, and Jade was always available to answer questions and provide updates.
I appreciated Jades proactive approach to ensure the purchase progressed smoothly to the next stage.
I would highly recommend Jades services to anyone looking to buy or sell a property.
Thank you to Charlotte and Emily. They were very professional, and the entire transaction process went very smoothly. Highly recommended!
We’re currently in the process of buying a house with Up Estates and so far the experience has been great. Jade Neale has been brilliant — friendly, professional, and always quick to respond to any questions we’ve had. She’s kept us well informed throughout and made the process feel far less stressful. So far, we’re really pleased with the service and would happily recommend.
I had a great experience with Up Estates during my recent property purchase in Coventry. Communication was always quick and clear, and the team stayed proactive throughout the whole process. Everything felt well‑organised and transparent, which made the transaction much smoother and less stressful. A big thank you to the team for their professionalism and support — definitely a reliable agency to work with.
Thank you so much for selling my house in Just one week Jade Neale. Your team is amazing and professional.
