We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Very easy to deal with Up Estates. Jade handled the initial viewings and negotiations for us with transparency and ease. It was particularly nice not to be pressured into making an offer before we were ready, and there were none of the tricks that some firms use to speed that process along.
On to the purchase and Emily was our sales progressor. What a breath of fresh air-she answered questions quickly, kept us up to date, and kept the purchase on track and progressing efficiently while also maintaining professionalism.
Having been scarred from our experience with a different firm on a failed purchase, we were a little apprehensive in entering the buying process again, but we needn’t have worried with Up Estates. We hopefully will be in our new house for many years, but if we ever do come to sell we will definitely use Up Estates after our positive experience.
Having never been a landlord before I decided to use Up Estates to manage the whole process and also the ongoing management and I have got to say they have done a magnificent job from start to finish, the whole process has gone really smoothly.
I don’t usually write reviews but I thought I’d make an exception on this occasion due to the great experience we’ve just had selling our house with UpEstates Coventry. Charlotte was our initial point of contact, she was very friendly and professional. The whole team did their bit and the communication at every stage of the process was excellent Wouldn’t hesitate to use them again!
“Great experience with Jade from up estates had excellent communication throughout the whole process. Really friendly, approachable, and understanding. Made everything much easier and stress-free. Highly recommend!”
I recently brought a home with Up Estates, my first home, and it was an extremely smooth process from start to finish. I spoke with a lot of people throughout, and all were extremely kind and helpful. Definitely recommend!
Up were amazing. They were attentive and helpful at every step of the process. Emily was particularly helpful in easing our buyers during delays in the process. The team were amazing all round. Thankyou up
UpEstates Coventry were great with our home our purchase and Aliya in particular was very helpful throughout the entire process, right from initial enquiry through to completion. I've dealt with estate agents before and this was by far the best experience I've had so thank you Aliya and the UpEstates team.
Selling our late mothers house was daunting and emotional but the professionalism and respect shown by everyone at Up Estates throughout the sale was a great comfort
Thank you so much to Emily and the team at UP Nuneaton for there fantastic service during our recent house sale. Every question was dealt with and answered quickly, our property file dashboard was kept updated and the team were so supportive during what was always going to be a stressful time. You have all been brilliant. Highly recommend.
Absolutely perfect customer service! Can not fault them one bit. Always so helpful and friendly! So thankful for our amazing estate agents everything is always so easily accessible and fast moving when in need. A big Thank you to Chloe who is always there chasing every step of our enquiry! Absolutely brilliant!!!
I sold my house through UP estate recently.Aliya was very professional and kept me updated. Few times I called when she was busy. But she always returned phone call as soon as she can. She is very reliable and very approachable. Thank you Aliya thank you UP estate team!Thank you Jade ,thank you Emily!
The process of buying my flat suffered from unforeseen delays, and Emily was very helpful throughout the period, always replying very quickly to messages and question and keeping me informed throughout.
