We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Jade from Up Estates dealt with the sale of my Mothers house, who is unfortunately now in a care home. She was very professional, very friendly and is contactable at a moments notice. Her dedication to her client is unquestionable. I would without hesitation use Up Estates to sell my property.
I bought through up estates (Nuneaton branch) and I found them to be helpful, communication was good. I was assigned a point of contact, Emily Norbury and she was extremely helpful, got back to me quickly with any queries I had. She was always contactable and friendly. Would highly recommend this estate agency to any one purchasing a property.
Brilliant i would reccomened using "Up estates brilliant through out we were kept informed at every move in procedure.
Fantastic service from Jade Neale and team at Upestates Coventry. Great photos and description of my home. Kept me updated on viewing, correspondence and finally the offer acceptance process. Made a stressful process easy and very pleasant. Thank you so much :)
All the team at UP Estates were efficient, polite and a pleasure to do business with. I would recommend this company if looking to buy or sell a property.
Thanks
We recently sold our house through UP estates, and the experience was very positive. From the very first meeting, they were professional, knowledgeable, and incredibly supportive. They provided clear guidance on marketing, and the entire selling process. Communication was outstanding – we were kept informed at every stage and any questions we had were answered promptly and thoroughly by Jade Neale. Everything ran smoothly, and we felt confident and reassured throughout. We wouldn’t hesitate to recommend Up Estates and Jade Neale to anyone looking to sell their property. A really good service with open and honest communication
Jade Neale was super helpful and really appreciate the communication we had as this really helped speed up the process. As first time buyers we didn’t know where to start but Jade really helped us which was great. Definitely recommend UpEstates and if we ever move again we know who to call. Thanks Jade ☺️
I cannot recommend "Up estates" enough! The whole team are just wonderful, but major shout out to Jade and Charlotte, every step of the way, they've kept me in the loop. Nothing is too much trouble, and you really don't feel like its sales, they make you feel like family. If anyone is reading this, and thinking " I'm not sure".. trust me, don't hesitate, they literally are the best!!!
I have had the pleasure of liaising with Chloe Mangham to implement a new letting over the last 4-6 weeks. She has been very efficient and thorough with ensuring the let is successful in completion and has been so easy to liaise with throughout. I have greatly appreciated how smooth Chloe has made this process for me and look forward to working with her and the team at Up Estates again in the future.
Used up estates for many years now. For rentals as a landlord and also for sales. Just sold again with them and process was smooth and easy( from their pause anyway - solicitors too the time) anyway. Super professional. Quick to respond and painless. Would like to thank Emily and the whole team for their time and service
A special mention must go to Aliya and Emily, who were exceptional throughout the entire process. My sale was not a straightforward case. Despite these complexities, Aliya and Emily showed incredible perseverance, organisation, and clear communication. Coordinating viewings around tenant availability and managing everything remotely could have easily become stressful, but they handled it efficiently and proactively, always keeping me informed and reassured. Their dedication and problem-solving approach truly made the difference, and they successfully overcame every obstacle along the way. I’m very grateful for their hard work and professionalism and wouldn’t hesitate to use Up Estates again in the future.
I have instructed the sale and purchase of many properties with UP Estates over a number of years and have always found the service to be excellent. The colleagues at UP are professional and yet also very friendly and treat you as an individual. I would highly recommend them to anyone.
