We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Jade provided guidance to ensure our home was ready for market & sought to secure the best price. She understood the sale of our home was a big decision, providing support & guidance through the process. Jade is approachable & knowledgeable, made us feel confident we were going to get the best price. I wouldn’t hesitate to buy or sell a house with her again.
A very good service so far! We are in the early stages of purchasing a property through UP. Lovely offices with friendly staff throughout!
Jade has been very efficient and supportive with her help and advice. We look forward to continuing our purchase through to the final stages.
Charlotte, Emily and the rest of the team have been absolutely fantastic to work with from the beginning of our sale to completion. Charlotte came out to value our house and gave us a fair and realistic valuation and was honest from the outset. As soon as we gave Charlotte the go ahead, she had our property photographed on the same day and also listed on Rightmove which we thought was fantastic. For the price you pay them, I am still shocked with the top notch service we received as our house sold in the first set of viewings!
Jade provided guidance to ensure our home was ready for market & sought to secure the best price. She understood the sale of our home was a big decision, providing support & guidance through the process. Jade is approachable & knowledgeable, made us feel confident we were going to get the best price. I wouldn’t hesitate to buy or sell a house with her again.
The whole process of selling and buying a house is so stressful, so you need an amazing estate agency. Up Estates were that amazing estate agency for us. They behave like your own personal team, making you feel like your the only client on the books. Nothing was ever too much and any problems or worries were always dealt with immediately.
I was so glad I chose Up Estates to sell my property. I must admit I did not know much about them, but was immediately impressed with their professionalism. It's also the little things that matter - like leaving your property as they find it. The communication was very good and the icing on the cake was they sold my property in a short space of time! Charlotte, Jade, Aliya, Demi - you did a marvellous job. Thank you!
Jade at Up estates have helped us along the way so much by answering any and all questions I had. She has made the process of purchasing our first home very smooth and not stressful for us.
Upon making a decision to sell our property we decided after to go with Up Estates after Charlotte visited our property - she was very professional and friendly and gave us a valuation we were happy with - we proceeded to go ahead and our co-ordinator was Jade Neale - who was an excellent communicator / very efficient and very helpful.
Up Estates was very helpful in re-negotiating the renewal of the rental agreement which included an increase in rents. They made the process very smooth and provided a simple online means for all parties to agree and sign the agreement. Their management has been very good.
The team at Up Estates were incredibly proactive, communicative and friendly, particularly Jade who has been dealing directly with us on our house purchase. They also have a dedicated person to help keep things moving and chase up parties which is great!
Supportive and informative service throughout the whole process. Detailed referencing and affordability checks conducted. Very professional approach and to add an icing on the cake access to management information, statements, AST, etc via the portal and app. Property has been let out. Thanks Chloe for your top class support!
The whole process of selling and buying a house is so stressful, so you need an amazing estate agency. Up Estates were that amazing estate agency for us. They behave like your own person team making you feel like your the only client on the books. Nothing was ever too much and any problems or worries were always dealt with immediately.
The hard work of Jade, Aliya and Emily meant that we are now in the home of our dreams. We can't be more grateful and thankful to them. We can't sing their praises or that of Up Estates enough.
