We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
Brilliant service throughout from Up estates. Everyone, especially Emily and Charlotte, were extremely helpful, professional, patient, knowledgeable and honest throughout the whole process. Communication was clear and concise at all times and problems and queries dealt with quickly and courteously. I felt that I was in very safe hands from start to finish and I highly recommend UP estates.
I’ve been working with Upestates for several years to manage my two properties, and they consistently surpass my expectations! Special thanks to Katie, Chloe, and Keeley for their exceptional service. The team takes full ownership, promptly responding to calls and emails while addressing issues swiftly, allowing me to focus on my personal life without worry. Their kindness, care, and steadfast professionalism make them a genuine pleasure to work with, always ensuring I feel valued as a customer. They are meticulous with tenant references and credit checks and conduct regular property inspections with thorough attention to detail. I can’t recommend Up Estates highly enough for their outstanding, reliable service!
This was the third time using up estates when buying/ selling a house. They are always lovely, friendly and helpful. They have a team for each part of the process and a dedicated person you can speak too. Can’t recommend them enough. Emily and our team were a pleasure to work with.
I would highly recommend Up estates. From valuation (Charlotte) to completion they were helpful , friendly and highly professional .
Nothing was too much trouble for Emily .. always answering our queries via email or phone .
Thanks again you were brilliant . You made this process a whole lot easier .
Up Estates have provided us an excellent service, Emily has been so helpful and knowledgeable throughout. She has been a pleasure to work with.
Great team at Upestates. Have used them many times in home moves. Professional friendly and get the job done. Great advice and Emily really worked hard to progress our latest sale.
Jade and Emily were excellent with their professionalism. They were very supportive through out the process of purchasing our first home. Many thanks to Up estate team. Highly recommended.
Our experience with UP Estates has been great.
They have been patient with us and our buyers, always been available to speak to if there has been an issue.
And at a fraction of the cost of high street agents.
From the very first meeting with UP Estates we have been pleased with the service we have received. They currently manage our letting. They are an approachable team of professionals and have been efficient in dealing with any issues that have been raised. Katie has been our main point of contact and we are pleased with her professionalism - proactive, friendly and efficient. Thank You.
Very professional, robust, innovative and supportive business. Chris and his team are always there to help and advise. Special thanks for Chloe who's doing an amazing job for me with lettings management. 5 STAR !!!
I have used Up estates to sell many homes since they started their business. We have always received good advice and they are willing to discuss the sales price. They are professional and good communicators. Becky was excellent in negotiating with buyers and Emily was great in the sales progression keeping the solicitors informed and the buyer. I had prompt emails and call backs , she was busy. Simon did take some lovely photos. They are very competitive in price. Great value money. I have moved 19 times so I have experiences before Up estates started but they are the local number 1 company. We wish them all the best with their future business
I’ve chosen Up Estates as the letting agent for my property, and I couldn’t be happier with the service. From my very first conversation, the whole lettings team have been incredibly helpful and responsive with any queries I’ve had.
Throughout the entire process, they’ve kept in touch regularly, which has given me great peace of mind. Chloe, who manages my property, is fantastic, she always keeps me updated, and communication with her has been really easy and straightforward.
I would highly recommend Up Estates to anyone looking for reliable and professional letting services.
