We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.
I had been with an online agency for almost a year without any success in finding a buyer for my house. Up Estates done a brilliant job. I was kept up to date with the progress. My point of contact was Aliya who was always on hand to answer any questions, when she was not available her colleagues were familiar with my case. Giving them 5 stars isn’t enough they deserve more. Thank you to the whole team.
Great service as always from Up Estates and a big thank you to Chloe Mangham. These folks always provide a great service and are a pleasure to work with.
Katie has been amazing throughout this whole process! She’s answered all our questions and has provided incredible customer service.
We recently sold our house through UP estates, and the experience was very positive. From the very first meeting, they were professional, knowledgeable, and incredibly supportive. They provided clear guidance on marketing, and the entire selling process. Communication was outstanding – we were kept informed at every stage and any questions we had were answered promptly and thoroughly by Jade Neale. Everything ran smoothly, and we felt confident and reassured throughout. We wouldn’t hesitate to recommend Up Estates and Jade Neale to anyone looking to sell their property. A really good service with open and honest communication
Jade Neale was super helpful and really appreciate the communication we had as this really helped speed up the process. As first time buyers we didn’t know where to start but Jade really helped us which was great. Definitely recommend UpEstates and if we ever move again we know who to call. Thanks Jade ☺️
I cannot recommend "Up estates" enough! The whole team are just wonderful, but major shout out to Jade and Charlotte, every step of the way, they've kept me in the loop. Nothing is too much trouble, and you really don't feel like its sales, they make you feel like family. If anyone is reading this, and thinking " I'm not sure".. trust me, don't hesitate, they literally are the best!!!
I have had the pleasure of liaising with Chloe Mangham to implement a new letting over the last 4-6 weeks. She has been very efficient and thorough with ensuring the let is successful in completion and has been so easy to liaise with throughout. I have greatly appreciated how smooth Chloe has made this process for me and look forward to working with her and the team at Up Estates again in the future.
Used up estates for many years now. For rentals as a landlord and also for sales. Just sold again with them and process was smooth and easy( from their pause anyway - solicitors too the time) anyway. Super professional. Quick to respond and painless. Would like to thank Emily and the whole team for their time and service
A special mention must go to Aliya and Emily, who were exceptional throughout the entire process. My sale was not a straightforward case. Despite these complexities, Aliya and Emily showed incredible perseverance, organisation, and clear communication. Coordinating viewings around tenant availability and managing everything remotely could have easily become stressful, but they handled it efficiently and proactively, always keeping me informed and reassured. Their dedication and problem-solving approach truly made the difference, and they successfully overcame every obstacle along the way. I’m very grateful for their hard work and professionalism and wouldn’t hesitate to use Up Estates again in the future.
Aliya and Emily were Amazing! They made the whole process of selling our house so easy and stress free. Friendly, helpful and kept us informed every step of the way. We are so grateful for their hard work and support - highly recommend UpEstates.
Up estates are very helpful. Always happy to answer any questions we had. They did a very professional job of selling our house for us, and left us with very little to do.
The Dashboard they provide is a great idea and you can check on the progress of the sale whenever you want to.
Many Thanks Paul and Debs
Emily was brilliant from start to finish. She was really informative throughout and chased the solicitors for me when I couldn’t get in touch with them myself.
Would recommend.
