Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Aliya and Jade were brilliant throughout the sale of our property and the purchase of our new home in Coventry. They were professional, responsive, and made the whole process smooth and stress-free. The communication was excellent. We always felt well-informed and supported. Highly recommend Up Estates!

Kate Itp – Seller
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Review from Trustpilot on 07/08/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Jade Neale Jade Neale
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Up Estates is an absolute godsend! They manage my property flawlessly, providing prompt updates and going above and beyond in every way. I couldn’t ask a better estate agent!

Srikanth – Landlord
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Review from allAgents on 06/08/2025, relating to employees...
A photo of Chloe Mangham Chloe Mangham
A photo of Kezia Maughan Kezia Maughan
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Enjoyed great experience with Kezia & others. Hallmark of responsibility.

Oluwaseun Ajayi – Tenant
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Review from allAgents on 05/08/2025, relating to employees...
A photo of Keeley Goadby Keeley Goadby
A photo of Kezia Maughan Kezia Maughan
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Amazing service from Chloe was dealing with my rental property as 1st time landlords. She made the process so much easier us dealing with all my queries in a timely manner and replying promptly which made the whole process so much smoother us we were moving into our own property she made sur we didn't have to worry about anything with the rental property. She is a credit to the company.

Yasser Iqbal – Seller
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Review from allAgents on 04/08/2025, relating to employees...
A photo of Chloe Mangham Chloe Mangham
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Great company excellent team would highly recommend. Easy to deal with

Bernie Wilson – Seller
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Review from allAgents on 02/08/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
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After a rocky start to the sales process we were really happy with the overall service we received from UP Estates. We were particularly impressed with Emily who progressed our sale. I would say Emily went above and beyond to help move things along. She was diligent and extremely well versed in chasing solicitors which was tricky at times. She was also great at chasing everyone in the chain to ensure things were moving along and kept strong communication with us throughout. She was easily the most proactive sales progressor in our chain.

Jen and David McFall – Seller
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Review from allAgents on 02/08/2025, relating to employees...
A photo of Chris Maughan Chris Maughan
A photo of Emily Norbury Emily Norbury
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Excellent service from initial valuation through to completion. Huge thanks to Charlotte for her advice at the start of the process and also to Jade, Aliya and Emily for their fantastic work through the sale period. Will definitely recommend Up Estates.

John and Sue – Seller
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Review from Trustpilot on 02/08/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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The staff are all very helpful and always available to answer any queries. Katie Proctor is excellent and goes over and beyond her duties to solve issues with the property, contractors and tenants. Katie is always positive and its a joy talking with her on the phone.

Gloria Andrews – Landlord
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Review from allAgents on 02/08/2025, relating to employees...
A photo of Katie Proctor Katie Proctor
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Our experience with UpEstates was really positive from start to finish, we needed a quick sale and they were a key part in this happening us from start to finish. All members of the team were incredibly helpful & responsive, especially Jade who went above and beyond to push things through us!

Jade – Seller
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Review from allAgents on 01/08/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
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From start to finish Up Estates have been nothing but superb! I mostly dealt with Jade who was very helpful and knowledgeable. She always acted professionally and kept me uptodate throughout the whole process. I felt as though Up Estates offered an exceptional service at a competitive price. I would definitely use Up Estates again and would also have no hesitation in recommending them.

Louise – Seller
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Review from allAgents on 01/08/2025, relating to employees...
A photo of Jade Neale Jade Neale
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After changing from a different estate agent to up Estates we were very happy with the service from the beginning every person we spoke with were friendly knowledgeable and supportive to us. After viewings updates were given and feedback straight away I would definitely recommend to anyone to use this excellent estate agent.

Anne Kilkenny – Seller
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Review from allAgents on 01/08/2025, relating to employees...
A photo of Jade Neale Jade Neale
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Excellent experience. Kept things simple, always available and quick to respond.

RB – Seller
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Review from allAgents on 01/08/2025, relating to employees...
A photo of Chris Maughan Chris Maughan
A photo of Jade Neale Jade Neale
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