Return to Advice Hub

Choosing the Right Estate Agent

Key Considerations with Up Estates!

Selecting the right estate agent is crucial for a smooth, successful, and stress-free sale. Here’s what to consider.

The Team Behind the Brand

Strength in Numbers
  • Dedicated Specialists: Do they have separate team members for valuations, viewings, negotiation & sales progression.
  • Consistent Communication: Clear points of contact and responsive service.
  • Focused Attention: Appropriate team size and dedicated points of contact.

Up Estates Tip: Our structured team ensures dedicated support and seamless service for every client.

Experience & Local Knowledge

The Foundation of Success
  • Length of Operation: Indicates stability & deep market understanding.
  • Local Market Mastery: Grasps recent sales, buyer demand, and price fluctuations in your specific area.
  • Check the reviews: This always gives an indication of the level of service that is provided

Up Estates Tip: We pride ourselves on extensive local experience and a proven track record of selling and letting properties since 2013.

Processes & Strategy

How We Sell Your Home
  • Comprehensive Marketing: Professional HD photography, detailed floorplans. Coverage on major platforms, including; Rightmove/Zoopla, social media.
  • Buyer Matching: Utilising their database of qualified, active buyers.
  • Efficient Viewings: Accompanied viewings and prompt, constructive feedback which is followed up.
  • Expert Negotiation & Progression: Dedicated support from your allocated team members from offer to completion.

Up Estates Tip: Our comprehensive marketing, personalised strategies and dedicated progression ensure a smooth, efficient selling journey.

Ethics & Transparency

Mark of a Trustworthy Agent
  • Clear Terms & Fees: No vague promises; full transparency from the start.
  • Honest Valuations: Realistic, evidence-based property appraisals.
  • Fair Fixed Fees: Cost reflects work involved, unbiased effort, not a percentage of your property price. No hidden surprises.
  • Check Reviews: Look for genuine client testimonials on independent platforms.

Up Estates Tip: We offer fair, fixed fees, ensuring transparency and integrity in all our dealings.

Industry Credentials

Commitment to Professionalism
  • The Property Ombudsman (TPO): Compulsory membership for dispute resolution.
  • Propertymark (NAEA): Adherence to higher standards, training, and protection.
  • Codes of Conduct: Ensuring fair and ethical treatment for all clients.
  • Ongoing Staff Training: Commitment to best practices and qualifications.

Up Estates Tip: We are proud members of TPO & NAEA Propertymark, operating to rigorous professional standards.

The Independent Advantage

Local Expertise and Focus
  • Deep Local Roots: Personalised, hands-on service with community focus.
  • Flexibility: Tailored services & marketing strategies to your specific needs.
  • Focused Expertise: Concentrated resources on your market to effectively reach local buyers.

Up Estates Tip: As leading independents, we offer personalised service with robust marketing and processes.

Make an Informed Choice with Up Estates!

We are always happy to discuss our services and how we can help you achieve your property goals.

The Up Estates team have been fantastic throughout the sale of my property. They’ve made it as stress free and easy as possible despite their being a few bumps along the way. Really appreciated the speedy communication at every stage of the process. Charlotte, Jade and Emily have been helpful, proactive, friendly and efficient and I would highly recommend their service. Big thanks to everyone behind the scenes too.

Emma Smith – Seller
Five star rating icon
Review from allAgents on 08/08/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
quotation mark graphic